Trusted by taxi & private hire companies worldwide

Your bookings.Your customers.Your prices.

CabZen is taxi booking and dispatch software for private hire and airport transfer firms. Customers book direct on your own site, jobs go straight to your drivers, and every fare stays yours — from £35 a month.

No credit card required  ·  Self-setup in minutes  ·  Cancel anytime

Last reviewed July 2026 by the CabZen product team

0%
Commission on rides — ever
Unlimited
Bookings a month, flat fee
7 days
Free trial — no card needed
Free
Driver app for all your drivers
Included from day one
Branded booking page on your own domain
Manual, auto-dispatch and job auction
Card payments via Stripe, Square or Mollie
Website builder and embeddable widget
Partner portal for hotels and venues
1,000 emails a month, included
No technical knowledge required
Cancel anytime, no lock-in
Isolated database per account
Three dispatch modes built in
01 — The platform

Everything you need to run your taxi business

From taking bookings to paying drivers, CabZen handles it all so you can focus on growing.

01

Online booking

Branded booking page at your own domain. Customers book 24/7 from any device — no app download needed. Embeddable widget for your existing website too.

02

Dispatch board

Live dispatch view with pending, active, and driver columns. Assign manually, let the system auto-dispatch, or send jobs to auction — switch modes per vehicle type.

03
New

Job auction system

Send jobs to a timed auction. Drivers bid their take-home price — you set the reserve, duration, and whether it fires automatically on booking confirmation.

04

Driver management

Add drivers, assign vehicles, track shifts, manage availability, and view earnings. Each driver gets their own portal to accept jobs and update status.

05

Online payments

Accept card payments via Stripe, Square, or Mollie. Track cash and account jobs. Full payment history and invoicing included.

06

Flexible pricing

Distance-based rates, fixed routes, holiday and night surcharges, meet & greet fees, car seat extras — complete control over your pricing structure.

07

Native mobile apps

CabZen Driver app included free with live status updates and dispatch flow. Passenger accounts support live tracking and provisional booking amendment requests. Branded iOS & Android apps available as one-off add-ons.

08

Website builder

Built-in CMS with professional templates, custom domain support, unlimited pages, and your booking widget embedded. No separate website needed.

09

Email & SMS notifications

1,000 emails/month included — works immediately, no setup. Customisable templates, branded from your domain. Top up credits for £5 per 500 emails.

10

Built-in support

Separate support channels built in: business account support for your team, plus passenger support conversations for your customer-facing staff.

11
New

CabZen Live Chat AI

CabZen-owned live chat AI built directly into the platform. It handles quotes, bookings, booking changes, status checks, and secure cancellation workflows.

12
New

Partner portal

Hotels, bars and local businesses get their own portal to book jobs for guests — and add their own cut on top of your fare, tracked and reported automatically.

02 — Getting started

Up and running in three steps

No technical knowledge required.

1

Sign up

Create your account in under 2 minutes. Pick your company name, choose your subdomain (or use your own domain), and you're in.

2

Configure

Add your drivers and vehicles, set your pricing, configure vehicle types, connect your payment provider, and customise your booking page.

3

Start taking bookings

Share your booking page. Start receiving jobs online, dispatch to drivers, and get paid — all from one dashboard.

03 — Unique to CabZen

The job auction system

Instead of assigning jobs manually or auto-dispatching, you can send jobs to a timed auction. Drivers compete by bidding their preferred take-home pay — you always know your margin before accepting a bid.

Set a reserve price (fixed or percentage of booking value)
Drivers bid via a magic-link email — no app login required
Auto-auction can trigger immediately on booking confirmation
Extend, close early, or cancel from the auction dashboard
Switch between Manual, Auto-Dispatch, and Auction per vehicle type
Job auctionACTIVE · 14 MIN LEFT
RouteG44 → EH1
Booking value£85.00
Reserve£55.00
Drivers notified4
Live bids
Driver A WINNING£57.00
Driver B£62.00
Driver C£68.00
04 — New Partner portal

Let hotels book, and pay them their cut

Give hotels, bars, restaurants and letting agents their own portal to book jobs for guests and customers. They add their own margin on top of your fare — CabZen tracks every job, every commission, and what you owe them.

Each partner gets a branded login to book and track jobs
Set their cut as a fixed fee or a percentage, per partner
The guest sees one price; you always see your net fare
Account or card billing, with monthly partner statements
Commission owed reported per partner, per period
Partner bookingGRAND HOTEL · ACCOUNT
Booked byReception · K. Doyle
RouteGrand Hotel → Airport
VehicleExecutive saloon
Fare breakdown
Your fare£42.00
Hotel margin · 15%£6.30
Guest pays£48.30
05 — Online booking

Your customers book on your own website

Drop the booking widget onto your existing site with one line of code. Customers get a live quote and book in a few taps — and the job lands straight on your dispatch board.

CabZen booking widget headed Plan Your Trip, with pickup and drop-off address fields, an add via point option, pickup date and time, a return journey checkbox, a language selector and a Calculate Price button.

Embed it anywhere

One snippet drops it into WordPress, Wix, Squarespace or a hand-built site. No developer needed, and it inherits your booking rules automatically.

Quotes before they commit

Via points, return journeys, vehicle choice and extras all price live off your own rates — so the number a customer sees is the number you set.

Straight to you, commission-free

No marketplace sitting in the middle. The booking is yours, the customer is yours, and you keep the full fare.

06 — Driver app

The app your drivers actually use

A real native iOS and Android app — included free for every driver on your account, no matter how many you run.

CabZen Driver sign-in screen asking for a company code and optional PIN.

Connect in seconds

Drivers enter your company code and they're in — no separate accounts to create, nothing for you to configure per device.

CabZen Driver home screen showing an Off Shift status toggle, today, week and month earnings totals, and a Start Shift button.

On shift, off shift

Drivers go available in one tap. Jobs and location tracking only run while a shift is open — nothing happens in the background once they clock off.

Jobs list in the CabZen Driver app showing an assigned airport transfer and a completed job with fares.

Every job, one list

Assigned, upcoming, completed and cancelled — with pickup, drop-off, booking reference and fare on each job. Drivers accept and update status as they go.

Working Hours screen in the CabZen Driver app showing weekly earnings, hours worked and jobs completed.

Hours and earnings, tracked

Shift hours, jobs completed and earnings totalled by week or month — so drivers can see their own figures without asking the office.

Branded driver and passenger apps under your own name are available as one-off add-ons.

07 — Enterprise add-on

Introducing CabZen X

The iCabbi alternative — built directly into CabZen. Zone-based dispatch queues, a real taxi meter, caller ID screen pops, and enterprise pricing tools for large fleets and proper taxi operations.

Zone & plot pricing — draw zones on a map, set Zone A→B fixed fares
Real-time taxi meter with flag fall, per-mile, and waiting time rates
GPS zone queue dispatch — drivers auto-move as they cross zone boundaries
First-to-accept zone job offers — all drivers see it simultaneously
Caller ID screen pops via Twilio — customer details the instant they call
Zone A — Airport queue 3 AVAILABLE
#1 · Driver SmithIn zone 14 min
#2 · Driver JonesIn zone 6 min
#3 · Driver PatelIn zone 2 min
Zone job offer 0:28 LEFT
Zone A → City Centre£18.00
Accept job
Incoming call
+44 7700 900123 · Sarah Mitchell
Last booking3 days ago
Usual pickup14 Oak Street
Usual drop-offCity Airport
08 — In development Coming soon

CabZen Voice AI

We are rebuilding Voice AI to meet our reliability standard. It is not publicly available yet and is currently marked as coming soon.

Launching soon as a native CabZen voice layer for inbound calls
Planned support for fare quotes, booking creation, and secure verification
Being tuned for real-world taxi operations before public release
Human handoff and context transfer included at launch
Multi-platform support so each brand uses the right rules and pricing
Preview flow NOT LIVE
AIVoice AI is coming soon. We're finalising call quality and booking reliability before launch.
CALLERGreat, let me know when it's live.
AIAbsolutely. We can notify you as soon as Voice AI opens for operators.
LAUNCH WINDOW
Soon
BETA
In progress
WAITLIST
Open now
09 — Why CabZen

Why booking companies choose CabZen

Your own branded platform

Booking page at yourcompany.cabzen.app or your own domain. Customers book directly with you.

Zero commission on rides

Unlike Uber or Bolt, we never take a cut of your fares. Flat monthly fee only — you keep everything you earn.

Multiple booking platforms

Run multiple brands from one account. Perfect for operators with airport transfer, executive, and standard taxi divisions.

Three dispatch modes

Manual dispatch, auto-dispatch, or job auction — choose per vehicle type and switch at any time.

Real native mobile apps

Full iOS & Android apps with live operational workflows. Driver app included free; passengers get tracking and amendment requests.

Support built right in

Separate channels: your team to CabZen for platform help, and passenger support threads for customer issues.

10 — Pricing

Simple, transparent pricing

Full-featured plans with unlimited bookings. Choose based on drivers needed — add more for just £1 each.

Starter
£35 /month

Small to medium taxi firms. 5 drivers included.

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Business Most popular
£45 /month

Growing and established fleets. 20 drivers included.

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Free trial — both plans
7 days
Full access to all features including auction
No credit card required · cancel anytime
Done-for-you setup available for £30 one-off
1,000 emails/month included free
Resource hub

Taxi software resource hub

Browse CabZen pages by topic: booking, dispatch, private hire operations, airport transfers, and platform comparisons.

Taxi Booking Software

Customer booking, website conversion, payments, pricing, and direct revenue.

Taxi Dispatch Software

Dispatcher control, driver app workflows, auto-dispatch, auction dispatch, and fleet operations.

Private Hire and Fleet Operations

Private hire, small fleet, branded platform, and owner-led operator workflows.

Airport and Chauffeur Operations

Airport transfers, fixed routes, executive car bookings, meet-and-greet, and pre-booked journeys.

Compare & alternatives

Research factual side-by-side alternatives before switching platforms.

Ready to grow your business?

Join taxi, airport transfer, and private hire companies worldwide who use CabZen to manage their bookings, drivers, and payments.

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