TaxiCaller alternative for UK taxi and private hire operators
TaxiCaller is a cloud dispatch platform from Linköping, Sweden, founded in 2011 and sold on a published £17 per vehicle per month with no contract or setup fee, used by 700 or more operators in over 70 countries.
CabZen is taxi booking and dispatch software for UK private hire and airport transfer operators, sold as a flat monthly fee from £35 with no commission on fares. This page sets the two side by side: who owns TaxiCaller, what it costs where that is published, a feature-by-feature table, who is better served staying on TaxiCaller, and what changes if you move.
Last reviewed November 7, 2026 by the CabZen product team.
CabZen in numbers
The cost and commitment questions operators ask first, answered before you read any further.
| Starting price | £35 per month |
|---|---|
| Plans | Starter £35 (5 drivers) · Business £70 (20 drivers) |
| Commission per ride | None. Flat monthly fee only |
| Free trial | 14 days, no credit card required |
| Contract | Month to month, cancel anytime |
| Extra drivers | £4 per driver, per month, up to 50 vehicles |
| 50+ vehicles | Quoted individually on dedicated infrastructure |
| Dispatch modes | Manual, auto-dispatch and job auction |
| Driver app | Native iOS and Android, included free |
| Included emails | 1,000 per month |
| Setup | Self-serve, or done-for-you for £30 one-off |
What TaxiCaller is, and who owns it
From TaxiCaller's own website and public announcements, checked 7 November 2026. Sources are listed at the foot of the page.
Linköping, Sweden
Founded 2011.
Privately held by TaxiCaller Nordic AB. No acquisition found.
Published, excluding VAT. £17 per vehicle per month for the taxi solution, with unlimited dispatchers and drivers, the passenger app and online booking included, and volume discounts for larger fleets. A rebranded passenger app, API access, IVR and the in-app taximeter are marked as add-ons. School, patient and demand-responsive transport are quoted individually.
Single-vehicle operators up to large transport companies and public authorities, worldwide
Automatic dispatch by nearest vehicle, zone queues, broadcast or custom queues, with rules built as a flowchart
CabZen vs TaxiCaller, feature by feature
CabZen column from our pricing page. TaxiCaller column from its own site, checked 7 November 2026. "Not published" means no figure on their site; "Not listed" means their site does not mention it.
| Category | CabZen | TaxiCaller |
|---|---|---|
| Pricing published | Yes, on the pricing page | Yes, on their site |
| Price | £35 a month with 5 drivers, or £70 with 20; £4 per extra driver | Yes. £17 per vehicle per month |
| Pricing model | Flat monthly fee by drivers included | Per active vehicle, per month |
| Commission on fares | None, ever | Not listed on their site |
| Contract | Month to month, cancel anytime | No contracts |
| Free trial | 14 days, no credit card | 14-day free trial |
| Setup fee | None. Done-for-you setup is an optional £30 | None |
| Driver app | Native iOS and Android, free for every driver | Yes, with trip offers, navigation and an in-app meter (meter is an add-on) |
| Passenger app | Web booking and passenger accounts included; branded app £500 one-off | Yes; rebranded version is an add-on |
| Dispatch | Manual, auto-dispatch and job auction, switchable per vehicle type | Automatic dispatch by nearest vehicle, zone queues, broadcast or custom queues, with rules built as a flowchart |
| Auction or bidding | Yes. Job auction with a reserve price, plus the bid bucket | Listed as a trip auction feature tied to driver points |
| Phone bookings | Caller ID from your own SIP handsets included; hosted call routing with CabZen X | Caller ID, IVR booking (add-on) and softphone integration |
| Marketplace or job sharing | None. Every booking and customer stays yours | Not listed |
| Website builder | Yes, templates, custom domain and embeddable widget included | Not listed; web booking included |
| Partner portal | Yes. Hotels and venues book with their own margin, included | Not listed |
| Built for | Owner-run and mid-sized UK private hire, airport and chauffeur operators; CabZen X for 50+ vehicles | Single-vehicle operators up to large transport companies and public authorities, worldwide |
Where TaxiCaller is the better fit, and what changes if you switch
A comparison that only flatters us would not be worth reading. These are the cases where we would tell you to stay.
Stay on TaxiCaller if
Switching from TaxiCaller to CabZen
TaxiCaller pricing vs CabZen at three fleet sizes
Monthly software cost only, before VAT, add-ons and any volume discount. CabZen figures are the same ones on our pricing page.
| Drivers | CabZen | TaxiCaller |
|---|---|---|
| 5 | Starter £35 a month | 5 vehicles at £17: £85 a month |
| 20 | Business £70 a month | 20 vehicles at £17: £340 a month, before any volume discount |
| 50 | Business £70 plus 30 extra drivers at £4: £190 a month | 50 vehicles at £17: £850 a month, before any volume discount |
TaxiCaller figures are taken from its published price list on the date checked and may have changed since. Confirm them with TaxiCaller before deciding.
Putting it in place, and what to ask
A realistic order to set things up in, and the questions worth putting to any supplier before you commit.
Implementation playbook
Vendor decision checklist
What it costs
Every feature on both plans. The only difference is how many drivers you need. No commission on any ride, on either plan.
5 drivers included. Extra drivers £4 each per month, up to 50 vehicles.
20 drivers included. Same features, more capacity.
Optional add-ons: extra booking platforms £15/month, branded driver app £350 one-off, CabZen X priced to your fleet. See the full pricing page.
Is CabZen a good TaxiCaller alternative?
For owner-run and mid-sized UK operators, yes. TaxiCaller is a cloud dispatch platform from Linköping, Sweden, founded in 2011 and sold on a published £17 per vehicle per month with no contract or setup fee, used by 700 or more operators in over 70 countries. CabZen covers online booking, three dispatch modes, a free driver app, payments, a website builder and a partner portal on a flat monthly fee from £35. The honest exceptions are listed under "Where TaxiCaller is the better fit" above.
How does CabZen pricing compare with TaxiCaller?
TaxiCaller publishes its pricing: Published, excluding VAT. £17 per vehicle per month for the taxi solution, with unlimited dispatchers and drivers, the passenger app and online booking included, and volume discounts for larger fleets. A rebranded passenger app, API access, IVR and the in-app taximeter are marked as add-ons. School, patient and demand-responsive transport are quoted individually. CabZen is £35 a month with 5 drivers or £70 with 20, plus £4 per extra driver, with no setup fee and no commission on fares.
Who owns TaxiCaller?
Privately held by TaxiCaller Nordic AB. No acquisition found. CabZen is built and owned by Nyxano Ltd in Scotland, with no operator, manufacturer or ride-hailing company holding a stake.
Who should stay on TaxiCaller?
You need zone queues, an in-app meter or IVR as part of a standard package rather than an enterprise add-on. You run school, patient or demand-responsive transport, which TaxiCaller supports and CabZen does not target. You have very few vehicles. At one or two cars, £17 per vehicle is cheaper than any CabZen plan.
What changes when you switch from TaxiCaller to CabZen?
Cost stops scaling per vehicle. At 5 drivers the two are close; at 20 and 50 drivers CabZen is a fraction of the per-vehicle total. The CabZen Driver app is free with no per-vehicle charge, and branded apps are a one-off fee. Dispatch adds job auction and the bid bucket as standard modes. Zone queues and a meter are a CabZen X add-on. A website builder with templates and a hotel partner portal are included; support is UK-based.
How long does switching from TaxiCaller take?
Most operators are taking live bookings within about an hour of starting, once vehicle types, pricing and a driver are set up. The parts that take longer are migrating account customers and agreeing a cutover date with your team. Export your customer list from TaxiCaller first, and check the exit terms of any fixed contract.
Can I trial CabZen while still running TaxiCaller?
Yes, and it is the sensible way to do it. The 14-day trial needs no credit card, so you can run a handful of real jobs through CabZen in parallel before moving anything. Nothing on TaxiCaller needs switching off to evaluate it.
Is there a contract or minimum term with CabZen?
No. CabZen is month to month with no minimum term and no cancellation fee. If it is not right for your operation you can stop, and your data is retained for a period afterwards so you can export it.
Is this comparison independent?
No, and we would rather say so. CabZen wrote this page. What we say about ourselves comes from our own product and pricing. What we say about TaxiCaller comes from its own website and public announcements, each listed with a source and the date we checked it, and where a figure is not public we say "not published" rather than guess.
Sources for the TaxiCaller facts on this page
- TaxiCaller pricing: £17 per vehicle, add-ons, no contract, trial · checked 7 Nov 2026
- TaxiCaller features: dispatch rules, meter, caller ID, IVR · checked 7 Nov 2026
- TaxiCaller about: founded 2011, Linköping, customers and countries · checked 7 Nov 2026
TaxiCaller and its product names are trademarks of their owners. CabZen is not affiliated with TaxiCaller. If you work for TaxiCaller and a fact here is out of date, tell us and we will correct it.
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