Cab9 alternative for UK taxi and private hire operators
Cab9 is a London-based private hire dispatch platform from Cab 9 Limited, backed by the operator group Veezu since June 2026, known for automated allocation, job bidding and its Workshare job-sharing network, with pricing on request.
CabZen is taxi booking and dispatch software for UK private hire and airport transfer operators, sold as a flat monthly fee from £35 with no commission on fares. This page sets the two side by side: who owns Cab9, what it costs where that is published, a feature-by-feature table, who is better served staying on Cab9, and what changes if you move.
Last reviewed November 7, 2026 by the CabZen product team.
CabZen in numbers
The cost and commitment questions operators ask first, answered before you read any further.
| Starting price | £35 per month |
|---|---|
| Plans | Starter £35 (5 drivers) · Business £70 (20 drivers) |
| Commission per ride | None. Flat monthly fee only |
| Free trial | 14 days, no credit card required |
| Contract | Month to month, cancel anytime |
| Extra drivers | £4 per driver, per month, up to 50 vehicles |
| 50+ vehicles | Quoted individually on dedicated infrastructure |
| Dispatch modes | Manual, auto-dispatch and job auction |
| Driver app | Native iOS and Android, included free |
| Included emails | 1,000 per month |
| Setup | Self-serve, or done-for-you for £30 one-off |
What Cab9 is, and who owns it
From Cab9's own website and public announcements, checked 7 November 2026. Sources are listed at the foot of the page.
Westminster, London, UK, with development in Bangalore
Founded 2017.
Cab 9 Limited, incorporated in London in 2017 as a product of e9. Veezu, the Cardiff-based private hire group, made a strategic investment in June 2026; the stake was not disclosed and Cab9 says it stays independent.
Not published. The only route to a price is a booked demo.
Private hire, taxi and ground transport operators from small to large, with a strong London executive base
Automated allocation and job bidding under business rules, with dynamic zones drawn around each pickup
CabZen vs Cab9, feature by feature
CabZen column from our pricing page. Cab9 column from its own site, checked 7 November 2026. "Not published" means no figure on their site; "Not listed" means their site does not mention it.
| Category | CabZen | Cab9 |
|---|---|---|
| Pricing published | Yes, on the pricing page | No, quote on request |
| Price | £35 a month with 5 drivers, or £70 with 20; £4 per extra driver | Not published. Demo and quote only |
| Pricing model | Flat monthly fee by drivers included | Quote only |
| Commission on fares | None, ever | Not listed on their site |
| Contract | Month to month, cancel anytime | Not published |
| Free trial | 14 days, no credit card | Not published |
| Setup fee | None. Done-for-you setup is an optional £30 | Not published |
| Driver app | Native iOS and Android, free for every driver | Yes, iOS and Android, with offers, bidding, earnings and voice accept or reject |
| Passenger app | Web booking and passenger accounts included; branded app £500 one-off | Yes, iOS and Android, with wallet, history and tracking; plus a desktop chat app |
| Dispatch | Manual, auto-dispatch and job auction, switchable per vehicle type | Automated allocation and job bidding under business rules, with dynamic zones drawn around each pickup |
| Auction or bidding | Yes. Job auction with a reserve price, plus the bid bucket | Job bidding listed |
| Phone bookings | Caller ID from your own SIP handsets included; hosted call routing with CabZen X | Not listed |
| Marketplace or job sharing | None. Every booking and customer stays yours | Yes. "Workshare" national work-sharing platform |
| Website builder | Yes, templates, custom domain and embeddable widget included | Not listed; web booker included |
| Partner portal | Yes. Hotels and venues book with their own margin, included | Not listed |
| Built for | Owner-run and mid-sized UK private hire, airport and chauffeur operators; CabZen X for 50+ vehicles | Private hire, taxi and ground transport operators from small to large, with a strong London executive base |
Where Cab9 is the better fit, and what changes if you switch
A comparison that only flatters us would not be worth reading. These are the cases where we would tell you to stay.
Stay on Cab9 if
Switching from Cab9 to CabZen
Cab9 pricing vs CabZen at three fleet sizes
Monthly software cost only, before VAT, add-ons and any volume discount. CabZen figures are the same ones on our pricing page.
| Drivers | CabZen | Cab9 |
|---|---|---|
| 5 | Starter £35 a month | Not published |
| 20 | Business £70 a month | Not published |
| 50 | Business £70 plus 30 extra drivers at £4: £190 a month | Not published |
Cab9 does not publish prices, so there is nothing to put in its column without guessing. Ask them for a written quote at your driver count and compare it with the CabZen figure on the same line.
Putting it in place, and what to ask
A realistic order to set things up in, and the questions worth putting to any supplier before you commit.
Implementation playbook
Vendor decision checklist
What it costs
Every feature on both plans. The only difference is how many drivers you need. No commission on any ride, on either plan.
5 drivers included. Extra drivers £4 each per month, up to 50 vehicles.
20 drivers included. Same features, more capacity.
Optional add-ons: extra booking platforms £15/month, branded driver app £350 one-off, CabZen X priced to your fleet. See the full pricing page.
Is CabZen a good Cab9 alternative?
For owner-run and mid-sized UK operators, yes. Cab9 is a London-based private hire dispatch platform from Cab 9 Limited, backed by the operator group Veezu since June 2026, known for automated allocation, job bidding and its Workshare job-sharing network, with pricing on request. CabZen covers online booking, three dispatch modes, a free driver app, payments, a website builder and a partner portal on a flat monthly fee from £35. The honest exceptions are listed under "Where Cab9 is the better fit" above.
How does CabZen pricing compare with Cab9?
Cab9 does not publish its pricing. Not published. The only route to a price is a booked demo. CabZen publishes everything: £35 a month with 5 drivers or £70 with 20, plus £4 per extra driver, with no setup fee and no commission on fares.
Who owns Cab9?
Cab 9 Limited, incorporated in London in 2017 as a product of e9. Veezu, the Cardiff-based private hire group, made a strategic investment in June 2026; the stake was not disclosed and Cab9 says it stays independent. CabZen is built and owned by Nyxano Ltd in Scotland, with no operator, manufacturer or ride-hailing company holding a stake.
Who should stay on Cab9?
You share or receive work through Workshare and the integrations with corporate booking channels matter to you. You run London executive or ground transport with account customers who book through those channels. You are comfortable with quote-based pricing negotiated for your fleet.
What changes when you switch from Cab9 to CabZen?
Pricing is published and flat, with no demo needed to find out what you would pay. You keep every booking. There is no work-sharing network, so no inbound shared jobs but also nothing taken in between. Job auction and the bid bucket are standard dispatch modes, with reserve prices you set. A website builder, embeddable widget and hotel partner portal are included, and you can be live in about an hour.
How long does switching from Cab9 take?
Most operators are taking live bookings within about an hour of starting, once vehicle types, pricing and a driver are set up. The parts that take longer are migrating account customers and agreeing a cutover date with your team. Export your customer list from Cab9 first, and check the exit terms of any fixed contract.
Can I trial CabZen while still running Cab9?
Yes, and it is the sensible way to do it. The 14-day trial needs no credit card, so you can run a handful of real jobs through CabZen in parallel before moving anything. Nothing on Cab9 needs switching off to evaluate it.
Is there a contract or minimum term with CabZen?
No. CabZen is month to month with no minimum term and no cancellation fee. If it is not right for your operation you can stop, and your data is retained for a period afterwards so you can export it.
Is this comparison independent?
No, and we would rather say so. CabZen wrote this page. What we say about ourselves comes from our own product and pricing. What we say about Cab9 comes from its own website and public announcements, each listed with a source and the date we checked it, and where a figure is not public we say "not published" rather than guess.
Sources for the Cab9 facts on this page
- Cab9 homepage: products, clients, integrations · checked 7 Nov 2026
- Cab9 company page: London HQ, e9, Bangalore · checked 7 Nov 2026
- Cab9 driver app: bidding, dynamic zones · checked 7 Nov 2026
- TaxiPoint: Veezu takes stake in Cab9 (Jun 2026) · checked 7 Nov 2026
- Companies House: Cab 9 Limited · checked 7 Nov 2026
Cab9 and its product names are trademarks of their owners. CabZen is not affiliated with Cab9. If you work for Cab9 and a fact here is out of date, tell us and we will correct it.
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